][ :: Power ONE :: ][ - Communication & Team Building

THE DiSC PROFILE to aid Communication and Team Building

"EVERY DAY PEOPLE COMMUNICATE" -
in their natural, preferred style

but what happens if your style is different from that of your customers?
how can you know what is their preferred way of communication?
how do you know what is your own style?

COMMUNICATING implies an exchange between more than one person. But most often we communicate from our personal perspective only. Few of us are attuned to the perspective of our colleagues, friends and customers. Like many other things in life we tend to communicate by DEFAULT.

Knowing your own:

personal character traits
preferred behavioral style
personal strengths (and yes, weaknesses)
value to the team
= BETTER Communication

Knowing your customer's:

personal character traits
preferred behavioral style
strengths & weakness
fears
= OUTSTANDING Communication

Example:

A passenger on a flight demands a drink. Is this because he/she is thirsty?

Stressed?
Afraid?
Or might it be a character trait and natural behavioral style?

Which ever of the above it may be, knowing this person's behavioral style allows the person serving to augment their own behavior to make the passenger and customer more comfortable.

Being aware of character traits leads to tolerance, better understanding, respect and less stress all round.

HOW!

The DiSC Behavioral Assessment is a tool that 'measures' individual's behaviour in different situations and is ideal for:

communication & team building
and for use in the hiring process
or just simply understanding yourself better

Knowing the 'whole' person greatly reduces friction and misunderstanding, avoiding costly mistakes.

I would be very interested in finding out more information about the following:

	Taking the DiSC profile on-line
	Taking the DiSC profile on-line with a 2 hour coaching session
	Doing the 4 hour workshop at my company


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